October 16, 2020, 5:15 PM

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Representational Image

I am a final year student of BA (Humanities) at Rashtrasant Tukadoji Maharaj Nagpur University a.k.a RTMNU. Currently, because of the COVID-19 pandemic, examinations, as you all must be aware of, are being conducted online. While I am sure that the purpose of online exams is to give some respite to students, who are already feeling pressurized because of the pandemic, it is having the exact opposite effect. In fact, RTMNU online exams have added to the woes of the students.

The exams, which were originally supposed to take place in April 2020, were postponed due to the pandemic till October 1. Then, suddenly on September 30, students received a notification that the exams will get postponed further but no date was specified.

Then, when finally the exams were conducted through the mobile app 'RTMNU Pariksha,' hundreds of students faced ‘log in’ issues. The news of the glitch spread like wildfire with several students slamming the app on social media and media houses reporting about it. However, despite the issues faced on the first day, on the second day of examinations as well, students could not appear for the online exams due to technical errors.

Helplines provided by RTMNU were of no help as the officials either kept declining calls, switching off their mobile phones or were simply busy. Imagine the level of pressure on a student who has to appear for the exam and he can’t because the app failed to work during the exam and no one from the university helps! On the second day, students waited for over five long hours before a notification was received by students through forwards that the exam has been postponed. Even in this message, no date was mentioned.

A student, who has been trying to submit his paper, which due to technical issues of the app, is not getting submitted is bound to panic as the exam results decide the future path of our careers. When I finally managed to get hold of the helpline, the person at the other end told me: “Ask your mom to make tea for you.” This is extremely disappointing for students and should put a university to shame, which has so many affiliated colleges in Nagpur.

The university needs to drop their barbarian ways to deal with education, stop ruining students’ careers and at least be able to make an app, which functions properly. I, as a student, am highly disappointed with RTMNU and the staffers. This carelessness can certainly ruin a hardworking student's career.

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