The terms hereof shall constitute India Next Media Pvt. Limited (“Company”) cancellation and refund policy in relation to the Solutions rendered on the Website (“Cancellation and Refund Policy”).
Cancellation and Refunds by the Company
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, without any claims or liability to pay finance charges or interest on the amount. Some situations that may result in your order being cancelled include but are not limited to inaccuracies or errors or pricing information, technical or technological problems or problems identified in relation to credit / debit fraud. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. In case You have made the payment but failed to receive any email and/or SMS confirmation, then chances are that such a payment has failed. Once we have confirmed a failed order, we process refunds on our own.
In case of the event/s getting cancelled, we may process the amount refund. Please note that service charges and transaction charges will be deducted from the total amount to be refunded. While we process such refunds within 3-5 days, it may take up to 7-14 working days (and sometimes more) for your financial institution to credit the amount back to your account.
Cancellation by you
You agree and acknowledge that unless stated otherwise you are not entitled to cancel any orders made by you on this app.
India Next Media Pvt. Ltd. reserves the right to deny refunds for tickets purchased outside of India Next Media Pvt. Ltd. Platform. Any decisions taken by the event organizer and India Next Pvt. Ltd. will be final and binding in this regard. If you find that you have been issued fake tickets not authorized by us, then you may be a victim of fraud, for which you may consider filing appropriate police complaints/first information report at the nearest police station having jurisdiction over the area of your residence. We bear no responsibility or liability, under any law or circumstances, for such frauds committed by unauthorized third parties.In order to avail of the refund feature, the user needs to use the same e-mail ID or Ticket ID used to book the tickets. You shall e-mail us at [email protected] or contact us on +918530882345. You shall remain eligible for an amount to be refunded depending on cancellation/refund policy of that particular event. We may at our discretion refund the said amount, after deducting any bank charges that may have been applicable, to you. It may take up to 7-14 working days (and sometimes more) for your financial institution to credit the amount back to your account.
What information do we collect?
When you make a donation, attend an event or volunteer with Nation Next Foundation, we may ask for information such as your name, address, email address, phone number and other relevant information.
How do we use your information?
Nation Next Foundation uses personally identifiable information you provide about yourself:
To process your donation
To send you a receipt for your donation
To send you a thank you note for your donation or volunteering
To respond to your questions or comments about Goonj
To send you additional information about Goonj Projects
To send you invitations for upcoming campaigns that may interest you
Nation Next Foundation uses non-identifying basic information (aggregate data) to analyze site use and to improve the content and design of the site. Nation Next Foundation may share aggregate data such as how many people attended an event, how many volunteers, average donation amount etc., with sponsors and partners. These statistics will not include any personally identifying information.
Our website has stringent security measures in place to protect the loss, misuse and altercation of the information under our control.
Nation Next Foundation will not use personal information in any way other than as described under Privacy Policies and Terms and Conditions. Exceptions to these are limited to sharing personal information to cooperate with law enforcement officials.
You can opt out of the e-mail updates by clicking the ‘unsubscribe’ button at the bottom of each email or contacting us directly.
Credit/Debit Card Security
Nation Next Foundation is grateful for the donations that help us continue our valuable work. When you donate to Nation Next Foundation online, your card information is secured; your credit card number is used only for that particular transaction and is not stored. If you allow us to store your credit card or bank information for future use such as recurring donation, such information will be stored by the payment services financial institution. Nation Next Foundation only uses financial institution that adheres to the industry standards for storing such information.
Is donation secure?
Absolutely. The security and confidentiality of your information is our highest priority. We use industry-standard SSL (secure socket layer) technology to protect your information and provide a safe and secure environment for online donations.
Is donation tax-deductible?
Yes, it is. All cash gifts to Nation Next Foundation are Tax Deductible under 80G. To claim tax exemption, please keep the donation receipt as your official record.
A donation receipt will be sent to you at the email address that you would have provided while making donations, as soon as your donation is processed.
Our website has links to other websites that may collect identifiable information about you. Nation Next Foundation cannot ensure the privacy practices of other sites and are not responsible for any damages due to them.
Refund will be entertained for unintended donation. Send an email to [email protected] stating the reason for the request. You are also required to send original receipt you would have received from Nation Next Foundation, at its office address.